How long will it take to receive my order ?
Because we source the latest tech gadgets directly from global manufacturers to keep our prices low, delivery typically takes 10 to 15 working days. You will receive a notification as soon as your package is on its way.
How can I track my order ?
Once your order is shipped, we will send you a confirmation email and SMS containing a Tracking Number. You can use this number on our "Track Order" page to see the real-time status of your delivery.
Do you ship nationwide ?
Yes! We deliver to almost every pincode across India. If our shipping partner cannot reach your specific location, we will contact you and provide a full refund immediately.
What payment methods do you accept ?
We accept all major Debit Cards, Credit Cards, Net Banking, and UPI (PhonePe, Google Pay, Paytm) through our secure payment gateway, Razorpay.
Is it safe to use my card on your website ?
Absolutely. We use industry-standard SSL encryption to protect your details. Your payment information is processed securely and is never stored on our servers.
Why do I need to provide an ID proof (Aadhaar/PAN) ?
For international shipments, Indian Customs regulations may require a Know Your Customer (KYC) document to clear the package. If required, our shipping partner will contact you securely to collect this information. This is a standard government requirement for all imported goods.
What is your return policy?
We offer a 7-day Replacement/Return Policy. If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
How do I initiate a return ?
Simply email us at [auraq8742@gmail.com] with your Order ID and a photo/video of the issue. We will guide you through the process.
When will I get my refund ?
Once we receive and inspect the returned item, your refund will be processed back to your original payment method within 5 to 7 working days.
Can I cancel my order ?
You can cancel your order within 12 hours of placing it. Once the order has been processed and sent to the global warehouse for shipping, we can no longer cancel it.
Are the products of good quality ?
Quality is our top priority. We partner with verified global suppliers and perform quality checks to ensure that every gadget you receive meets our high standards.